Domains Through Blogger? Not A Good Idea!
- April 8, 2013
- Posted by: Adam Traylor
- Category: Uncategorized
Just about everyone these days has a blog or at least has had a blog at some point. I have had countless blogs that have been hosted on many different platforms. Blogs obviously can be for many different purposes. Some people enjoy writing about sports, and others might enjoy writing about technology or whatever else they enjoy.
This is actually a story of a need that I had to create a brand new blog. When I started dating my girlfriend she and I wanted to have a place online other than Facebook where we could document our stories together. So naturally I turned to Google’s Blogger. Sure, I could set it up in WordPress and get all technical and professional; but in my opinion Blogger was the quickest and easiest way to get the job done.
The first thing I did was create a completely new Google account that we could both access. I have since realized that the easier way of going about this would have been to just create the blog using my already made Google account and then just add her as a contributor. You can even give anyone administrative rights so that they have complete control along with you. I did not know this at first; but that still does not explain why or how Google dropped the ball on this idea without me even having a choice.
Personal Domain through Blogger:
This is where the problem begins. I had everything set up just the way we wanted it on our blog. Then when it was time to set the domain to whatever we wanted it to be, the problems began. We wanted to drop the (dot, blogger dot com) part of our website URL. There is a section in the settings that lets you buy your own personal domain. I have done this before in the past and it worked pretty simply. This time however, it was a mess from the start.
I typed in my new domain name that I wanted. Google told me that it was available and so I was happy and I went through the payment process. I got my confirmation and I thought that would be that. I understood that anytime you buy a new domain that it may take up to 24 hours to set in. So I waited patiently. When I say I waited; I literally gave them about a week and a half before I had any time to devote to this new blog I had set up.
After waiting I decided to type in the new website URL to my new blog and see how it looked. I instantly got that Google error message that you get when it can’t find the website. So naturally I was instantly annoyed.
I started digging around and researching the problems. I found countless online message boards that were filled with more opinion than fact. Everyone seemed to have a different way to solve the problem. When I looked for a phone number to call for help; there is none. Anyone that knows anything about Google knows that there really is no number.
Help Is On The Way:
Don’t let that caption fool you. I assure you that help is indeed NOT on the way. I researched and did all the things that I knew to do. I finally found the support page for this problem and I wrote them a detailed email describing the problem I was having.
Two days later I get an e mail back with instructions on how to fix the problem. Now let me tell you people that I am no dummy. I have had computers most of my life and I can follow instructions extensively. These instructions were terrible. Every time the instructions would say to click somewhere, or change a setting; the settings they were referring to where no where to be found. I followed the first set of instructions as best I could but still no luck.
Next, I get another e mail from Google telling me I needed to log in to my Google Apps account. I need to log in to my what? Yeah, that’s right; No where in any of the set up did Google let me know that I would be automatically signing up with a Google Apps account just for purchasing a personal domain through their Blogger platform. This Google Apps account also requires an entirely separate username and password than the one that you use to log in to your Google Account normally. Do you have a head ache yet? I’m just getting started.
So I finally after much head ache figure out where to go and how to log in to my new Google Apps account, and from there I try and reset my domain settings.
It turns out that if you buy your domain through Google’s Blogger that all of those domains are actually hosted by GoDaddy. Well that’s nice; thanks for letting me know that when I signed up. So I am now at about two weeks of trying to figure all of that out; the instructions that were given me are still not working. I then call GoDaddy. After all they are the ones that are hosting the domain right? So GoDaddy tells me that yes they have the domain in their systems bu that Google actually handles all of the Blogger domains from their end and that they could not offer me any support at all.
I then go back to the Google support page and write them once more. This time I wasn’t as nice as I had been in the previous attempts for help. I instantly received a phone call. Wow, these people have phones! This time it was a customer service rep from Google Apps. She was telling me that she had sent me instructions on how to fix it. I told her that I had followed the instructions perfectly but that the instructions did not match what I was seeing on my screen. She then basically tells me that Google has been having many problems with this. That she worked for Google Apps and that Google Blogger was something completely different that she did not have any access to.
I explained to her that I paid a low fee of $10 dollars and that this was supposed to be a 1-click set up. It was supposed to be simple. I told her that I was a technology geek and the instructions where impossible to follow. I’d hate to think about someone like my parents trying to figure all of that out. She agreed and apologized. She said that Blogger has been getting so many people signing up domains that their systems are all messed up. Really? Google’s systems are all messed up? I find that really scary and hard to believe.
I got off the phone with her and deleted the entire Google Blog and the entire account.
I then recreated the blog under my already established and working fine Google account and just made my girlfriend an administrator. As for the domain. No, I did not purchase it through Google. I already have a Bluehost hosting account; and set it up through there. All worked flawlessly.
A few days later I noticed that my sister wrote a blog article about Google Reader going bye bye. Google sent it’s users a letter saying that they wanted to focus more on fewer products in order to offer a better user experience for all.
I think that’s probably a good idea because they clearly dropped the ball with their domains through Blogger feature.
You’ve been warned.